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LaViewON (The Shilla V Chat)

Project type

  • UI Design

  • Design System

  • CMS

Tools

  • Figma

  • Sketch

  • Microsoft 365

Year

2022

The Shilla’s V-chat is a UI refine, management and development project that I had the opportunity to work on as the lead designer while working at Tripath Inc.

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This customer management and support system collaborates with interactive video call and messaging features of Tripath Inc.’s customer - The Shilla Duty Free, an affiliate company of Samsung. They're a top travel retailer, providing a selection of more than 1,300 well-known brands in fashion, jewellery, cosmetics, perfumes, watches, and more.

My Responsibilities

In this project, over the course of 4 months, I took on UI/UX design responsibilities, along with a leadership role for about one month. My key tasks included:

  • Developed a design system in Figma based on previous design deliverables from the Tripath Korea team in Sketch.

 

  • Designed the system based on wireframes and content from the Business Development (BD) team.

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  • Communicated and worked closely with the in-house and overseas project managers, as well as the BD team and engineering team, to fulfil the design requirements.

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  • Led, managed, recruited and trained a team of 2-3 interns and junior designers to complete the project in a timely manner.

Image source: Ycomm Vietnam (formerly Tripath Vietnam)

Note

To respect the privacy of the project and the client, I have only used visual assets already published on Ycomm Vietnam's (formerly Tripath Vietnam) website for this project presentation.

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For more details about the product, please refer to the press release below.

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